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Hi; I had to write a quick review to tell you all how great the Customer Service is at New England Inn & Resort gift card center. Krissy was so helpful and responsive when I had emailed them that my gc got lost in xmas wrapping paper. Not only did she go out of her way to get a replacement one in the mail but also honored the "promotional" gc special they were running in December. Thank you all very much for your outstanding customer service!